FAQ
Why choose Table4Tennis.com?
Table4Tennis.com is a Table Tennis Tables specialist. We are here to help you choose the best ping pong table for your needs and solve any issues you can have before, during and after purchase. You should just enjoy your new table tennis table in the best way possible with your friends and family.
By choosing Table4Tennis.com you are not investing just into a table tennis table but in a great customer experience. Send us an email or call us if you need any help.
How to choose a Table Tennis Table?
If you are not sure which table to choose, you can read our blog article here or just chat with us below. We are here for you as well on an email (info@table4tennis.com) and phone.
How long will it take to receive my shipment?
The tables are shipped with standard LTL (Curbside) delivery with takes approximately 10-15 days to deliver. You can contact us and we will check for you the current delivery times for your specific table.
I just placed an order - can I change the address?
Unfortunately due a fraud protection it is not possible to change the delivery address after the order is placed.
Do you ship internationally?
No, we currently don’t ship internationally.
If the item is out of stock with you, can I find it elsewhere?
We ship directly from the manufacturer, so if the item is out of stock at our store, it is out of stock with the manufacturer and the only way you can find the item is to go to local brick and mortar store which can have the item physically in the store.
Is free shipping offered everywhere in US?
We offer FREE shipping within the contiguous U.S. on nearly every item in our inventory. Exceptions on the specific product pages. If your specific location is charged higher than average we will contact you before the table is shipped as additional charges may apply. (These are usually locations with restricted access such as heavy metro areas, remote locations, hotels etc.) If you feel that you live in such a location, you can contact us before you place the order and we will double check the shipping costs for you.
What does curbside delivery include?
Curbside delivery requires you to be present when the table is delivered and assist the driver in removing the table from the truck. For KILLERSPIN tables we will provide liftgate service (a smaller truck specially equipped with a hydraulic lift) to easily get your table to the ground.
Does free shipping includes installation?
No, installation is not included. Please check the assembly instructions on the product pages or check with our customers service if you have any issues.
What should I do if there are any issues with my order? (A damage occurred during the shipment, I am not happy with the product etc.)
We are really sorry if any problems occurred with your order. Just send us an email at orders@table4tennis.com or give us a call (888-414-0024) and we will help you as fast as possible.